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Altstadthotel Weisses Kreuz | Hotel in Innsbruck

| 9.6 (401 Reviews) |  1 Bathroom
Innsbruck City Centre Hotel | Altstadthotel Weisses Kreuz

Hotel in Innsbruck City Centre, Innsbruck

Hotel in Innsbruck with a 24-hour front desk and a bar
A bar/lounge, a 24-hour front desk, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a front-desk safe, multilingual staff assistance, and a living plant wall are onsite.
Change of towels is available on request.
Altstadthotel Weisses Kreuz offers 48 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 40-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


The recreational activities listed below are available either on site or nearby; fees may apply.

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Herzog-Friedrich-Str. 31, Innsbruck, 6020, Austria

Amenities

Air Conditioner
TV
Wheelchair Accessible
Accessibility
Security/Safety
Sports/Activities
Bedding/Linens
Skiing
Wellness Facilities
Fireplace/Heating
Bar
Guest Services
Breakfast
Child Friendly
Internet

Facility Overview

Bathrooms
  • Hair dryer
  • Towels
  • Eco-friendly toiletries
  • Toilet paper
  • Shampoo
  • Soap
Bedroom
  • Heating
  • Hypo-allergenic bedding
  • Air conditioning
  • Bed sheets
  • Eco-friendly cleaning products provided
  • Individually decorated
  • Water-efficient toilets only
  • LED light bulbs
  • Water-efficient showers only
  • Soundproofing
  • Energy-saving switches
  • Individually furnished
  • Safe
  • Recycling
  • Phone
  • Bulk dispenser for toiletries
Breakfast
  • Room service available
  • Local cuisine breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 25 for adults and EUR 15 for children
  • 1 bar
  • Free bottled water
Parking
  • No onsite parking available
  • Ski shuttle nearby
Accessibility
  • Area rugs in room
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible path of travel
  • Well-lit path to entrance
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Mountain climbing
  • Hiking/biking trails
  • Snowshoeing
  • Skiing
  • Ski lifts
  • Downhill skiing
  • Segway rentals/tours
  • Sledding
  • Cross-country skiing
  • Parasailing
  • Ski runs
  • Ski area
  • Snowboarding
  • Rock climbing
  • Horse riding
  • Hiking/biking trails
  • Mountain biking
  • Bike parking
  • Designer stores
  • Shopping mall
  • Bike storage
  • Bicycle rentals
  • Bicycle tour information
Entertainment
  • Cable channels
  • 40-inch LCD TV
General
  • Elevator
  • Lockers available
  • Front-desk safe
  • Italian
  • German
  • French
  • English
  • Comprehensive recycling policy
  • At least 80% organic food
  • Local culture & ecosystem education
  • Vegetarian dining options
  • Comprehensive food waste policy
  • Double-glazed windows
  • Smoke-free property
  • At least 80% lighting from LEDs
  • Living plant wall
  • At least 80% of food locally-sourced
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Vegan dining options
Guest Services
  • Soundproofed rooms
  • Luggage storage
  • Change of towels (on request)
  • 24-hour front desk
  • Multilingual staff
  • Change of bedsheets (on request)
  • Tour/ticket assistance
  • Ski storage
  • Daily housekeeping
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 11 am contactless check-out available late check-out fee: eur 60 late check-out subject to availability
Child Policy
Children are welcome. kids stay free! one child 3 years old or younger stays free, per registered adult, when using existing bedding. rollaway/extra beds are not available.
Payment Policy
Fee for local cuisine breakfast: approximately eur 25 for adults and eur 15 for children late check-out fee: eur 60 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts major credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival. this property uses geothermal energy, plus eco-friendly cleaning products

Reviews

Aug 5, 2025 06:58:54 PM
Review Score:   6
Summary: Poor internet and broken air conditioning.
See All Reviews

Room Arrangement

Room Info Facilities
Super Patio Suite
Room Size: 420 square feet m2
1 Queen Bed
Super Patio Suite

General

Number of living rooms 0, Patio, Minibar, Number of bedrooms - 0, Square meters - 39, Shower only, Ping - 12, Square feet - 420, Number of bathrooms - 1, Free cribs/infant beds, Balcony or patio, Furnished patio, Private bathroom, Deck or patio, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Comfort Double Room (Doppelzimmer Stube)
Room Size: m2
1 Queen Bed
Comfort Double Room (Doppelzimmer Stube)

General

No windows, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Location - top floor, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Double Room, Balcony
Room Size: 205 square feet m2
1 Queen Bed
Double Room, Balcony

General

Square feet - 205, Number of living rooms 0, Number of bedrooms - 0, Ping - 6, Square meters - 19, Shower only, Mountain view, Number of bathrooms - 1, Free cribs/infant beds, Balcony or patio, Private bathroom, Balcony, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Mozart Suite
Room Size: 474 square feet m2
1 Queen Bed
Mozart Suite

General

Number of living rooms 0, Number of bedrooms - 0, Shower only, Ping - 13, Mountain view, Square feet - 474, Square meters - 44, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Medium Double Room
Room Size: 237 square feet m2
1 Queen Bed
Medium Double Room

General

Number of living rooms 0, Square feet - 237, Number of bedrooms - 0, Ping - 7, Bathtub or shower, Square meters - 22, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
Golden Roof Suite
Room Size: 538 square feet m2
1 Queen Bed
Golden Roof Suite

General

Number of living rooms 0, Minibar, Number of bedrooms - 0, Square feet - 538, Shower only, Room and bed type depend on availability check-in, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, Square meters - 50, Ping - 15, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
Basic Room (Besenkammer)
Room Size: 140 square feet m2
1 Queen Bed
Basic Room (Besenkammer)

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Ping - 4, Square feet - 140, Square meters - 13, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Large Double Room
Room Size: 301 square feet m2
1 Queen Bed
Large Double Room

General

Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Square meters - 28, Shower only, Square feet - 301, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
Double Room (Patio)
Room Size: 215 square feet m2
1 Queen Bed
Double Room (Patio)

General

Number of living rooms 0, Square feet - 215, Patio, Number of bedrooms - 0, Ping - 6, Shower only, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 20, Balcony or patio, Furnished patio, Private bathroom, Deck or patio, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Double Room
Room Size: 172 square feet m2
1 Queen Bed
Double Room

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Square feet - 172, Ping - 5, Shower only, Square meters - 16, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Twin Room
Room Size: 258 square feet m2
2 Twin Beds
Twin Room

General

Number of living rooms 0, Square feet - 258, Private bathroom, Number of bedrooms - 0, Ping - 7, Shower only, Rainfall showerhead, Square meters - 24, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
Medium Double Room (Golden Roof View)
Room Size: 258 square feet m2
1 Queen Bed
Medium Double Room (Golden Roof View)

General

Number of living rooms 0, Square feet - 258, Number of bedrooms - 0, Ping - 7, Shower only, Sofa bed, Square meters - 24, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
Studio Suite
Room Size: 344 square feet m2
1 Queen Bed
Studio Suite

General

Number of living rooms 0, Minibar, Number of bedrooms - 0, Shower only, Square feet - 344, Number of bathrooms - 1, Ping - 10, Square meters - 32, Furnished patio, Private bathroom, No cribs (infant beds), Rainfall showerhead, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this Altstadthotel Weisses Kreuz pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Altstadthotel Weisses Kreuz have a swimming pool?

No, this Altstadthotel Weisses Kreuz does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Altstadthotel Weisses Kreuz?

Best-rates for the Altstadthotel Weisses Kreuz starts from $182 per night with includes Guest Services, TV, Accessibility, Sports/Activities, Bar, Security/Safety, Fireplace/Heating, Internet, Breakfast, Child Friendly, Air Conditioner, Wheelchair Accessible, Skiing, Wellness Facilities, Bedding/Linens with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Altstadthotel Weisses Kreuz a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Altstadthotel Weisses Kreuz wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Altstadthotel Weisses Kreuz is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Altstadthotel Weisses Kreuz?

Based on the information reported by the owner or manager, the Altstadthotel Weisses Kreuz indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Altstadthotel Weisses Kreuz?

Based on the information reported by the owner or manager, details for the cancellation policy for the Altstadthotel Weisses Kreuz are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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